08.04.24 | Vollzeit | Wels | TGW Mechanics GmbHmanagement and support colleagues. - Maintain support desk documentation. - Monitor trends and action plans to prevent issue escalation. - Escalate problems to the next support level where required and continue to manage the problem until resolved. - Review and identify common issues raised from reports
Später ansehen08.04.24 | Vollzeit | Thalheim bei Wels | TGW Mechanics GmbHShift pattern - Offer professional telephone support to customers both internal and external - Manage the hotline ticket system for IT, Facilities and Controls - Work on ongoing issues to reduce the volume of calls. - To provide effective communication to senior management and support colleagues
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